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Case study · Marketplace & Services

Jarvis

Life's too short for chores.

An on-demand cleaning marketplace that puts a trusted local cleaner within reach across Australia. Book a full-home clean or just the kitchen and bathrooms, pick a time between 8am and 6pm, and hand your chores to a screened pro — all inside one app.

Jarvis home-cleaning marketplace app
50,000+Cleans booked
ScreenedPolice-checked cleaners
$10MInsurance cover
4+ starNational average rating
The brief

Finding a cleaner you can trust shouldn't be a gamble

Handing a stranger the keys to your home usually means a run of phone calls, woolly quotes and crossed fingers. Jarvis swaps all that for a single marketplace where every cleaner is screened and police-checked, hourly rates are clear before you book, and $10M of insurance sits behind every job. Busy households give their chores away with confidence; good cleaners get a steady stream of local work.

What it does

Everything a cleaning booking needs

The trust, the flexible scheduling and the back-office plumbing — handled start to finish for both sides of the marketplace.

Screened cleaners

Every cleaner is police-checked, experienced and reviewed before they pick up a job — so the person you let into your home is one you can trust.

Whole home or one room

Book a full-home clean or just the spots that need it — kitchens, bathrooms, the lot. Add cleaning supplies for a $5/hour surcharge if you'd rather not stock your own.

Book in a few taps

Choose your clean, pick any slot between 8am and 6pm, and confirm. No phone tag, no sitting around waiting for someone to ring back.

Upfront hourly rates

Know what a clean costs before you book it. Clear hourly pricing, with discounts that kick in when you book a cleaner regularly.

Ratings & reviews

Honest feedback from real cleans keeps standards high — a 4+ star national average — and helps you pick the right cleaner with confidence every time.

Quality guarantee

Not happy with a clean? Jarvis matches you with a replacement cleaner and makes it right — backed by $10M of insurance on every job.

How it works

From "I need help" to "it's sorted"

  1. 01

    Tell us the clean

    Tell Jarvis what needs doing and where — a full home, or just the kitchen and bathrooms.

  2. 02

    Get matched

    Jarvis pairs you with a screened cleaner nearby, chosen on ratings, reliability and availability.

  3. 03

    Pick a time

    Grab any slot between 8am and 6pm that suits you and get your confirmation straight away.

  4. 04

    Chores gone

    Your cleaner arrives, the home gets sorted, you pay securely in-app and leave a review.

Two sides, one platform

Built for customers and cleaners both

For customers

A quicker, safer way to give your chores away. Get matched with a screened cleaner near you, see the hourly rate before they turn up, and run the whole booking — payment and all — without leaving the app.

For cleaners

A dedicated cleaner app that turns a trade into steady work. Get matched with jobs nearby, set your own availability, and get paid reliably — with ratings that build a reputation worth charging for.

Under the hood

What it took to build

A two-sided marketplace is really three products moving in step — a customer app, a cleaner app and the platform that matches and settles between them. Logic Labs designed and built all three, along with the real-time, location and payment plumbing an on-demand service lives or dies on.

Customer & cleaner apps

  • iOS & Android
  • Web booking
  • Flexible scheduling
  • Push notifications

Matching & location

  • Maps & geolocation
  • Cleaner matching
  • Reliability scoring
  • Availability windows

Payments & trust

  • Secure payments
  • Ratings & reviews
  • Police-check vetting
  • Insurance & guarantee

Platform & ops

  • Cloud backend & APIs
  • Admin dashboard
  • Catalogue management
  • Analytics

Planning a marketplace or on-demand app?

Jarvis put the customer app, the cleaner app and the platform behind them in our hands — and we shipped all three. Let's talk.

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