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SaaS · Customer support

Support that never sleeps.

UpChat is an AI support agent that answers your visitors around the clock, captures leads and hands off to a human the moment it's needed — trained on your own content, live in minutes.

UpChat AI support agent on a website
Features

Everything a great support agent needs.

24/7 answers

Instant, accurate replies at any hour — trained on your docs, site and knowledge base.

Lead capture

Qualifies visitors and captures details straight into your CRM.

Human handoff

Escalates to your team seamlessly, with full context, the moment it's needed.

9,000+ integrations

Connects to HubSpot, Shopify, Slack and thousands more via Zapier.

Insights

See what visitors ask, where they drop off, and what converts.

Secure by design

Your data stays yours — with controls and privacy built in.

How it works

Live in three steps.

STEP 01

Connect your content

Point UpChat at your site and docs — it learns your business.

STEP 02

Drop in the widget

One snippet and you're live — customized to your brand.

STEP 03

Convert & hand off

Answer, capture leads and route to your team automatically.

See UpChat on your site.

Book a quick demo and we'll show you UpChat trained on your own content.